Refund policy

Turbo Fast Beaverton – Refund & Return Policy

Effective Date: May 17, 2026

At Turbo Fast Beaverton, customer satisfaction is important to us. We stand behind the performance products we sell and aim to provide fair and transparent return policies for our customers.

Please review the following terms and conditions regarding returns, refunds, and exchanges.

1. Return Eligibility

Turbo Fast Beaverton offers a 30-day return period on eligible products sold directly by us. If you are not satisfied with your purchase, qualifying items may be returned for store credit, exchange, or refund, subject to the conditions below.

To qualify for a return:

  • Returns must be requested within 30 days of the original purchase date.
  • Products must be in original packaging, unused, unopened, and in resalable condition.
  • All returns must have a valid Return Merchandise Authorization (RMA) number issued by Turbo Fast Beaverton.
  • Proof of purchase or original invoice is required for all returns.

Turbo Fast Beaverton reserves the right to inspect all returned merchandise before approving refunds or exchanges.

2. Non-Returnable Items

The following items are non-returnable and non-refundable:

  • Electronic products that have been opened, installed, or programmed
  • Tuners, modules, programmers, FICM units, and other electronic performance devices
  • Products that have been installed or attempted to be installed
  • Special order items
  • Clearance or obsolete products
  • Items returned without original packaging
  • Distributed or third-party manufacturer products where prohibited by manufacturer policy

3. Restocking Fees

Approved returns involving opened packaging may be subject to:

  • A 20% restocking fee
  • Additional charges for missing components, damaged packaging, or unsellable condition

Turbo Fast Beaverton reserves the right to deny returns that do not meet return condition requirements.

4. Refund Processing

Refunds are issued using the original payment method whenever possible.

Refunds may be processed as:

  • Credit back to the original payment card
  • Store credit
  • Business account credit
  • Refund check where applicable

Please allow reasonable processing time for all refunds after inspection and approval of returned merchandise.

5. Shipping Costs

Shipping charges are non-refundable.

Customers are responsible for return shipping costs unless:

  • The product was shipped incorrectly
  • The product arrived damaged
  • The product is confirmed defective upon inspection

Freight collect shipments will not be accepted. If accepted, freight charges may be deducted from the refund amount.

6. Damaged, Defective, or Incorrect Products

If you receive:

  • A damaged product
  • A defective product
  • An incorrect order

You must contact Turbo Fast Beaverton customer service immediately to obtain an RMA number before returning the item.

Failure to obtain authorization prior to return may result in denial of the claim.

7. Manufacturer Warranty

For products manufactured by third-party brands and suppliers, all warranty claims and technical support may need to be handled directly through the original manufacturer.

Turbo Fast Beaverton will assist customers where possible but does not control third-party warranty decisions or policies.

8. Return Authorization (RMA)

All returns require an authorized RMA number prior to shipment.

Unauthorized returns may be refused or returned to sender.

To request an RMA, please contact:

Turbo Fast Beaverton
Email: service@turbofastbeaverton.com
Phone: 1 (437) 317-9115
Website: www.turbofastbeaverton.ca

9. Policy Changes

Turbo Fast Beaverton reserves the right to modify this Refund & Return Policy at any time without prior notice. Updated versions will be posted on our website.